ENGINEERING & FABRICATIONS

• Do you know your costs? Job by job?
• How long do you spend creating and modifying invoices, quotations and other documents?
• How professional does your documentation look?
• Do you know the margins being made on each job?
• Is your stock under control?
• To what extent do queries from customers affect their payment of invoices?
• Are you impressed with the service your customer receives? Are they?
• Are lots of transcription errors abundant in your system?

In a field as diverse as engineering it can be difficult to capture the exact needs of the organisation, and because of this, information is stored and documentation created in an inefficient manner.

Despite these problems, the organisation of data is often the last thing on directors' minds since it seems unlikely to make a bottom line difference.

This assumption is incorrect; the amount of time spent processing each job or project includes that spent on the administration, and the professional itemising of orders can result in being paid for most of a queried job. Larger firms may not take a smaller firm seriously if your documentation looks unprofessional and you may lose an important order.

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